August 29th, 2008
The workshop
Posted by Gambia is Good
Under: Gambia is good, Strategic Consulting Projects 2008
“This is the first time since the birth of the project that all stakeholders are getting together – it is one of the most important events in GIG´s history.” said Andrew, the outgoing general manager of Gambia is Good.
And we are having the honour to host this event. It is great to feel this trust, but also kind of intimidating. “Under promise – over deliver” was difficult in this case since the expectations were already very high but we were so excited of having the chance to make a real impact on the future of GIG that we only saw the opportunities. Failure is not an option – this is why we had been working very hard and until late in the night to make sure this workshop will become a “future determining event” for GIG.
Working Gambian style: candles because electricity is down, covered with insect repellent to fight the mosquitoes - and a mango (isn´t it great to work in the agriculture business?)
We were lucky to have two workshop experts in our team who had successfully run workshops in the past. The question at this point was “To what extend are workshops for stock listed international companies that run it on a regular basis (in air conditioned rooms) transferable to a Gambian agriculture project that is doing such an event for the first time (in a surrounding that is not even close to a cooled down meeting room)?”. Although we thought we were well prepared, the last briefing we got from one of the pioneers of the project was very helpful. “Take into account that we are in The Gambia, which means that time will be an issue, so plan generously time wise and try not do too do much. The sun will be burning and people will be very tired after lunch and you have to make sure you keep them involved.”
This was kind of disturbing for our high ambitions but probably very realistic, especially because the temperature would be a real issue. When we presented our schedule and goals, the management said they would be very happy if we achieved an agreement on a common vision, goal and strategies which was less than we had planned but took a little bit of pressure from us.
Though, this did not reduce the time we spent on the final preparations and we got to bed very late but with a confident feeling that this will be a great event for everyone.
As predicted, time was an issue, we started almost an hour late but we were prepared for future delays: Anybody who was late had to dance in front of the whole group. Since dancing is in general very popular in the Gambia (if it´s not in front of your team members as a punishment) we opened the workshop with a group dance led by the incoming general manager Amy who had turned out to be an incredible dancer during our trip (We still don´t understand how she does the hip move)
After a short introduction about reasons and goals of the workshop we had prepared another opener that everybody got very passionate about: What´s your favourite fruit or vegetable and why? (note from Jelka: This is an almost philosophical question AND I am still kind of offended that my team members called my choice “apple” boring ;).
People were excited about what would come next but after a good start things got a little bit difficult. The most important reason was probably something we had expected: A business run by an NGO leads to crucial questions of which the underlying simply is: Do we make our decisions like an NGO or like a business and/or is there a middle way? Though everybody said GIG is a business the discussions showed that this is not necessarily (and not surprisingly just due to the nature of the set up) reflected in operational and strategic decisions and was of especially obvious in the visioning session. Another issue was that ALL participants were present, ranging from the highest positions (coming from the UK) to the lowest in hierarchy leading to another problem: Half of the team was silent, even in the small group discussions. And the fact that the sun was indeed burning did not help either.
Though it was not a disaster we were kind of down in the end of the first day. When the workshop participants went home we sat together to figure out if and what goes wrong and how we can fix this. We came to the conclusion that we and GIG had to go through this process and our task is to guide them through it. The only really thing we could do change was the group assignments: Split apart management from the rest of the people.
Though we started late the next morning again, our changes (and probably the natural progress of going through such a workshop) really had an impact. The second day was productive and the passion was back. I especially remember the excitement the team around Mariah and Mike who discussed the current issues of the horticulture business while Zeenith and I spent time with the management to talk about the future directions of GIG. The horticulture team was so enthusiastic that we sometimes had problems understanding our team and Mariah and Mike had a hard time keeping everyone disciplined. But they did a great job and the outcome was fantastic. Zeenith and I did not have this kind of excitement but – besides a very productive discussion - we had the pleasure of seeing something that would never happen during a stock listed company workshop: A varan was walking by.
Overall, the second day was how we pictured it should be and everybody was looking forward to the last day. As we did the nights before, we spent the rest of the day working but with the great feeling that we can really achieve our goal of making an impact.
The whole flat was covered with flipchart paper we had produced during the last two days and when Andrew and Amy came over they noted “This place looks kind of spooky, like you are planning a bank robbery.” Well, some places require unconventional working methods…
The last day was again very productive and the only restraint seemed to be the weather. Since it is rainy season in The Gambia, it can suddenly start to pour (for a loooong time). But since you always have to be flexible in The Gambia and a powerpoint presentation cannot be the only source of presenting material anyway (note to the people out there: it is a real privilege to have stable electricity!) we all gathered around our final flipcharts to sum up what we achieved during the last 3 days: We had a vision, a short-term and a long term goal and 4 detailed strategies how to get there.
I guess I am speaking for the whole team when I say that it was like walking on clouds in the end, to hear and see the excitement of the people showing the belief that they are part of something that can really have an impact on a many lives, a whole country and maybe even on a whole continent.

Now it was important to keep and build on this momentum…






